FAQ

What are your opening times?

We are open Monday to Saturday 9am to 5:30pm and on Sunday from 10am to 4pm.

I am planning to visit with a disabled relative. What facilities do you provide for less able customers?

We conform to government guidelines in relation to disabled access. We provide disabled parking spaces, access and toilet facilities. Our garden centre is all on one level. Our friendly staff are always available to help and we do have some wheelchairs available. Please note that these are limited and we cannot guarantee availability.

Can I use your gift vouchers in the café?

Yes our gift vouchers can be used to pay for items in our café.

I would like some advice on caring for a plant

We have qualified experts in our garden centre who will only be too happy to help. If you are not able to visit, contact us here or you can also message us via our Facebook page.

I need to return an item I have purchased?

You can find our returns policy here.

Are dogs allowed in the garden centre?

Well behaved dogs are welcome in our garden centre, only service dogs are allowed in our café. We do have limited outdoor seating where you are welcome to dine with your dog.

When do you start stocking Christmas items?

We start stocking for Christmas normally early to mid September, although it takes us a good couple of months for the display to be finished. Follow our Facebook page to receive notifications.